Mediating Solutions

Conflict Resolution and Management

FAQs

Mediation provided by Los Angeles based Dynamic Team Solutions is a strategy for conflict resolution whereby participants, through the guidance of one of our experienced and reputable neutral third party mediators, arrive at solutions together in a collective and collaborative fashion. Mediation is a voluntary process, and the solutions reached are encouraged but never forced. Thus, the agreements, while not legally binding, are meaningful and lasting.

Mediating solutions offered by Dynamic Team Solutions don’t come in a one-size- fits-all model. In some cases, workplace conflict, may be resolved very quickly. In others, it may take longer.

Contact us to schedule a consultation and discuss your unique needs.

Dynamic Team Solutions helps businesses, professional firms, non-for- profits, educational institutions, and corporations to resolve all types of conflicts. Common problems which the conflict resolution specialists at Dynamic Team Solutions successfully help organizations to resolve include issues such as tension and frustration, stemming from feelings of distrust, resentment, and differences in work style or personality.

“Hilary is a centering force. She brought clarity and focus to our group, helping us cut through the noise and see a clear path to our goals.”

Heather Chen Eisner, COO, Garrett Leight, LLC

“We have worked with Dynamic Team Solutions on several different engagements and achieved great results. We value the ease with which Dynamic Team Solutions has been able to help us transform the way our leaders work together. As a result of the partnership, our leadership team has grown more cohesive and is better able to meet everyday business challenges.”

B. Blake, First Vice President, Human Resources Director

“The work you did with my team was so worth it. The staff took it to heart and made real changes. Until we met with you I felt I needed to run interference. Now the team works so well together—communication is better, and the results speak for themselves. We are now where we needed to be, which is in a very good place. It’s been life-changing for our entire team.”

D. Washington, V.P. of Operations, FilmL.A., Inc.

“I just wanted to thank you for continuing to speak at the HR star conference. I’ve been going for about 6 years and almost every year I’ve attended your session. Each year your content is fresh, engaging, relevant and you inspire me every time.”

K. Martin-Dickey, HR Manager, Full Swing Simulators

“I just wanted to thank you for continuing to speak at the HR star conference. I’ve been going for about 6 years and almost every year I’ve attended your session. Each year your content is fresh, engaging, relevant and you inspire me every time.”

K. Martin-Dickey, HR Manager, Full Swing Simulators

“The value Candice has provided (and continues to provide) is significant. In our specific instance, we have been able to retain a valuable (albeit challenging) employee. Candice is able to quickly drill down to the root of an issue and, as quickly, offer suggested courses of action that are effective.”

S. Broderick, VP Sales & Marketing FRALOCK

“I have hired Candice on more than one occasion as both a Mediator and a Coach. She is one of the most intuitive people I’ve worked with and I have trusted her with some of our most confidential and sensitive business issues. I wouldn’t hesitate to use her in the future and consider her a trusted advisor.”

P. Costa, President, Direct Hire Associates, LLC

“Candice has done a fantastic job delivering mediating tools to our members at PIHRA, district one. Her practical and thoughtful approach to positively managing the most dynamic element of all – the human, resulted in very positive feedback from our members. It’s a pleasure to work with such a genuine, professional who brings a measurable benefit to organizations and individuals!”

N. Ackeret, Principal/Executive Vice President at Trapani Dickins & Associates

“Candice is both artful and skillful at the mediation of conflict and I am happy to highly recommend her services”

L. Gardner, Experienced Human Resources Generalist

“Candice can take credit for our improved communication and collaboration at my Company. She was able to discern the issues that prevented us from working effectively and communicated in a way that solicited everyone’s willing cooperation. Our management team was very impressed by her approach.”

C. McRae, Director Human Resources, FilmL.A., Inc.

“Although the mediation process was at times challenging, Candice was able to keep me grounded throughout the entire process. I truly appreciated her ability to understand my point of view and communicate this in a way that others could comprehend. The mediation has been a success for myself and co-workers and our work environment has significantly improved.”

D.S., National Association of Women Business Owners, Los Angeles

“Candice is a very skilled mediator with a high degree of integrity and ethics..”

G. Sanchez, The California Endowment

“Mediation is an art not a science and Candice is a true artist. She understands the issues and psychology involved in mediating disputes and does so quite patiently with great results. I highly recommend Candice to anyone, whether it be a formal legal action or merely a dispute between neighbors or business partners.”

S. Keven Steinberg, Esq.

“I am profoundly pleased with the results of a mediation conducted by Candice. My two employees have crafted not only a plan to get along better, but to collaboratively work and plan an exciting new venture together. In the future, when issues of workplace conflict arise, I intend to call Candice. She offers an invaluable service that I highly recommend to others.”

H. Harris, Santa Monica-Malibu Unified School District

“Candice knows how to keep the audience’s attention and interest. She perfectly knows her subject, can illustrate it, relate it to the audience. Her suggestions are comprehensive, easy to understand and applicable. She knows how to bring a delicate zest of humor to the topic to make it more appealing.”

G. Montagne, SPHR

“Candice was the perfect choice for conflict resolution in our family owned business.”

M. Webster, Webster Instrument

“Candice has provided a venue for the resolution of conflict, misunderstandings, or concerns among our families. She has provided this service with respect, dignity, and professionalism.”

A. Kusion, Santa Monica-Malibu Unified School District

“Candice is a phenomenal facilitator and presenter who can make a cavernous room feel intimate. I participated in a session she led on conflict resolution, a topic in which I have substantial training and experience. Despite that, she had me – along with an entire room of senior HR leaders – rapidly taking notes. Candice shared case studies that showed how even well-intentioned behavior can sometimes lead to unproductive conflict, and it was a helpful study in nuance and empathy.

Lauren Antocci Perdue, VP of Human Resources at Shepley Bulfinch

Resolving Workplace Conflict

Conflicts happen. Complaints are normal. But when your team members have stopped communicating and started accusing, or have reached a place where tensions interfere with teamwork or planning, conflict in the workplace can no longer be ignored. Your human capital – and the company and industry knowledge that each individual team member holds – is your company’s most valuable asset.

When tensions go unaddressed or unresolved, it sends a palpable message to those who are suffering, and even those who aren’t. It says “You don’t matter to us.” You can’t afford to let the impact of conflict destroy morale, bring unwanted turnover, or undermine the functionality of your organization. Dynamic Team Solutions offers mediation as a powerful and reliable tool for resolving and managing workplace conflict.

The experienced mediators at Dynamic Teams Solutions guide and facilitate healthy dialogue between parties in dispute.
Results include:

  • Improved trust and respect
  • Enhanced communication and conduct
  • Energies focused on strategic planning, productivity, performance
  • Sustainable improvement in interpersonal and workplace relations

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